Questions, answered

LandedCost.co is a profitability and import cost calculator built for e-commerce sellers and importers. It calculates your true landed cost per unit — including freight, duties, taxes, insurance, and every hidden fee — so you can price your products with confidence and know your real margins before you sell.

Anyone who imports goods and sells them — whether on Amazon, your own store, or wholesale. If you're currently tracking costs in spreadsheets and guessing at margins, this tool replaces that guesswork with precise, automated calculations.

Sign up for a free account — no credit card needed. Create your first shipment, add your products and costs, and you'll immediately see your landed cost per unit. The whole setup takes about five minutes.

Yes. The Free plan gives you 5 active shipments with up to 5 products each, basic landed cost calculations, and CSV export. It's a great way to see how the platform works before committing to a paid plan.

Yes. LandedCost.co works for imports from any country. Our platform supports 30+ currencies with daily ECB reference rates, flexible duty and VAT models, and Incoterms configuration for any trade route. Whether you're importing from China to the UK, India to the US, or anywhere else, you can calculate accurate landed costs.

Landed cost is the total cost of getting a product from your supplier to your warehouse (or Amazon's). It includes the product price, international freight, customs duties, insurance, local delivery, inspection fees, and any other cost incurred along the way. Import VAT/GST is a cash cost at the border but is usually recoverable for VAT-registered importers, so we show it separately rather than baking it into landed cost. Knowing this number is essential to pricing your products profitably.

When a shared cost (like freight) applies to an entire shipment containing multiple products, the platform allocates it proportionally. You can choose from six methods: by units, by weight, by volume, by product value, by chargeable weight, or split equally. Each method suits different scenarios — weight-based works well for heavy goods, value-based for high-value items.

Yes. On the Starter plan and above, you can configure a tax model for each shipment — including duty rate, VAT/GST rate, and whether duty is calculated on CIF or FOB value. The engine estimates the duty and tax per unit from the rates and assumptions you enter — always confirm the final figures against the official tariff for your commodity code.

On every plan, including Free. Enter your Amazon selling price, and the platform factors in referral fees, FBA fulfilment fees, storage costs, and your landed cost to show your true net profit and ROI per unit.

Customs duties are taxes applied to imported goods based on their HS code classification and country of origin. Tariff rates vary widely — from 0% to over 25% depending on the product and any trade agreements in place. Our platform lets you model different duty scenarios per product so you can see exactly how tariffs impact your per-unit landed cost and profitability.

Invoice cost (or supplier cost) is what you pay your supplier for the goods. Landed cost includes everything: supplier cost, freight and shipping charges, customs duties, tariffs, VAT, insurance, and any other fees incurred getting the product to your warehouse. Landed cost is normally higher than invoice cost and gives you the true per-unit cost needed to price products profitably.

Incoterms (like FOB, CIF, EXW, and DDP) define who pays for shipping, insurance, and customs clearance between buyer and seller. They directly impact your landed cost calculation — for example, under FOB you pay freight from the port of origin, while under CIF the supplier includes freight and insurance in their price. LandedCost.co supports all major Incoterms so you can reflect the right cost split in your estimate. Note that Incoterms allocate costs and risk between buyer and seller — they don't set title, payment terms or product compliance.

Exchange rates are the European Central Bank's daily reference rates, sourced via the Frankfurter API. They update once each business day (they aren't live intraday market rates) and cover all major trading currencies. You can also enter a manual rate if you've locked one in with your bank. Note that bank, card and customs rates can differ from the ECB reference.

Yes. When viewing a shipment, you can select a specific date to pull the historical exchange rate from that day. This is useful for reconciling costs against invoices or bank statements.

Yes, at any time. Upgrade or downgrade from your dashboard settings. Upgrades take effect immediately; downgrades apply at the end of your current billing cycle.

No. All plans are month-to-month, or annual if you choose the discounted yearly billing. Cancel anytime — your data remains accessible until the end of your paid period.

Any shipment you haven't archived. Once a shipment is complete and you archive it, it no longer counts toward your plan's limit. Archived shipments are still fully accessible for reporting and reference.

If you're not satisfied within the first 14 days of a paid plan, contact us and we'll issue a full refund — no questions asked.

Yes. All data is transmitted over SSL/TLS encryption. Your database is hosted on Supabase with dedicated access controls, and we never share or sell your data. API endpoints are rate-limited to prevent abuse.

Absolutely. Every plan includes CSV export. Starter and above also support PDF report generation. You own your data and can export it at any time.

On Starter and Professional plans, yes. The CSV import tool lets you upload costs and products in bulk, map columns to the right fields, and validate everything before importing.

The catalog is a central directory of all your products — with details like SKU, weight, dimensions, HS codes, and supplier info. When you add a product to a shipment, you can pull it from your catalog instead of re-entering everything from scratch.

The supplier directory lets you track supplier details, link them to products, and see which suppliers you're importing from most. It's available on all plans — Free gives you 5 suppliers, Starter gives you 10, and Professional gives you unlimited.