The Importer's Notebook
Practical guides on duty, freight, VAT and unit economics — no fluff.
Quality control
8 articles
Sample Orders: How to Evaluate Products Before Committing to Bulk Imports
Ordering samples before placing bulk orders is essential risk management for importers. Learn the process, what to test, how to negotiate sample terms, and red flags to watch for.
Managing Product Recalls as an Importer: Preparation and Response
Product recalls are stressful and expensive, but proper preparation can minimise damage. Learn how to build a recall plan, respond effectively, and recover from a recall situation.
Sourcing Products from Overseas: A Practical Guide
Finding reliable suppliers is the foundation of a successful import business. Here's a practical approach to sourcing products internationally.
Pre-Shipment Inspections: Why They're Worth Every Penny
A pre-shipment inspection costs a few hundred dollars and can save you thousands. Here's how the process works and when to use it.
How to Handle Damaged Goods from Overseas Suppliers
Receiving damaged or defective goods is one of the most frustrating parts of importing. Here's a step-by-step process for resolving the situation and preventing it from happening again.
Product Quality Control: Inspections That Save Thousands
Pre-shipment inspections are your last line of defence against defective goods. Learn the different types of inspections and when to use each one.
How to Find and Vet Reliable Overseas Suppliers
Finding a good supplier is the foundation of a profitable import business. Learn proven methods for sourcing, evaluating, and building supplier relationships.
Pre-Shipment Inspections for Imports: When You Need Them and What They Cost
Pre-shipment inspections for imports cost $250-$350 and catch quality problems before goods ship. Learn when you need them, AQL sampling, and what to do when they fail.
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